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  • Brian Carroll

Survey Says...

I’ve been in the auto industry business for several decades, and I’ve learned so much from the thousands of customers I’ve helped over the years.

What’s fascinating to me is learning how car buying habits have changed over time. The internet has made our lives so much easier in many ways. Can you imagine how people researched vehicles before the internet came to be? I’m old enough to remember and believe me, it was not fun.


According to AutoTrader, car buyers today spend about 59 percent of their time online shopping. They also spend – on average – 3-hours at the dealer during the purchase process, with more than half of that time spent negotiating or doing paperwork. Ouch!


The work, time, and cost you invest to find the right vehicle for you or a loved one is immense and intense. I started my business to address these pain points and to give you back the time and money you work so hard for, and without cost to you. From end-to-end, my philosophy is simple: a hassle-free, time-saving experience that doesn’t cost you anything.


I have learned that to be successful in the fast-changing auto industry, you need to constantly monitor and learn to best help customers. I am truly a life-long learner and always looking to enhance your experience.


To that end, I posted a survey on the home page of my website to help us better understand our customers. Your submission is confidential, and we use the total results to adjust our business to better serve you.


Thank you for taking the time to fill out and submit the survey. Please share our link with your friends and family so they too can be a part of helping us grow.


Thanks in advance for helping us out. Take the survey on the home page here.


Brian


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  • Brian Carroll Automotive Group

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Brian Carroll Automotive Group services Michigan and beyond!

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